We are Family Recovery Resource Experts in the behavioral health field. Through innovation, education and expertise in family-focused recovery, we strive to create lasting change in the lives of our clients, their families and our communities.
Compassionate and experienced behavioral health and intervention specialists
Marc Hertz, Founder & President
VideoMarc Hertz has made a career of pushing the boundaries of what people told him was possible. When he first broached the idea of recovery services that focus on the family as well as the individual suffering from addiction or mental health issues, the message he got was: it won’t work. A serial entrepreneur, Marc made the leap anyway, following his passion and building on his experience teaching in the human potential development field. Six years after founding Family Recovery Resource Experts and helping affect positive change in hundreds of lives, it’s clear that Marc has uncovered a deep need for family-focused recovery services. Marc created a recovery services model centered on the fact that appropriate family support is critical to the recovery of an addict or someone struggling with mental illness. Through providing mental health intervention, addiction treatment resources, addiction intervention, collaborative intervention, traditional intervention, effective recovery management services and addiction recovery coaching, Marc and his team help families affected by alcoholism, drug addiction, sex addiction, gambling addiction, eating disorders and mental health issues stand on their own two feet. After struggling with his own addiction for 16 years and finally finding recovery in 1991, Marc learned the hard way that appropriate family support and following all post-treatment recommendations are crucial to continuing the healing process and maintaining recovery. Family-focused recovery that helps families and individuals attain recovery from addiction and a variety of mental health issues is Marc’s passion and he’s grateful to witness the positive results of this approach every day.
Jen Stowe, MA, LAMFT
VideoPsychotherapist Jennifer Stowe brings a focus on therapeutic services to the Family Recovery Resource Experts team. Jennifer developed a passion for family-focused recovery while working as a recovery coach at the Hazelden Betty Ford Foundation, where she saw that addicts whose families were brought in as part of the therapy process did better in their recoveries. Jennifer is galvanized by Family Recovery Resource Experts’ focus on involving the family system as part of the process of therapy and not as something separate. She believes we all exist in relationships and that it’s critical for all family members to face their own issues when one family member is struggling with alcoholism, drug addiction, gambling addiction, sex addiction, eating disorders or mental health issues.
Jennifer works with individuals and families to create and implement action plans to affect dynamic and effective functional change. In addition to consulting with families, she performs mental health interventions, collaborative interventions and traditional interventions as needed. Jennifer’s most powerful moments as a psychotherapist come when families enter her office feeling like everything is chaotic and irrational, and they leave feeling like rational human beings. As a therapist focused on results, Jennifer feels like she’s not doing her job if she doesn’t see progress in her clients and their families.
Jennifer, who has three children, is passionate about environmental issues and in addition to her psychology master’s degree, she holds a master’s degree in parks and recreation.
Rob Rodriguez, MA, LAMFT, LADC
VideoRob Rodriguez, family recovery therapist, has more than a decade of experience in the field of addiction treatment. He is passionate about helping families overcome the traumatic effects of substance use disorders. He’s been involved in facilitating transformative, trauma-specific experiences for men struggling to overcome trauma brought about by troubling childhood experiences such as abuse, neglect, substance use and military experience. He is co-author of Exploring Trauma/Building Resilience: A Brief Intervention for Men curriculum with Dr. Stephanie Covington, a pioneer and leader in the trauma and addiction field. Rob has a bachelor’s degree in psychology and a master’s degree in marriage and family therapy. He’s a licensed associate marriage and family therapist. Having personally experienced the ravages of addiction on families, Rob is particularly sensitive to the plight of families dealing with behavioral health issues, and he’s thrilled to bring his skills and experience to his work at Family Recovery Resource Experts.
Tyler Reitzner, Director of Marketing and Outreach
As a marketer and relationship builder with more than two decades of experience, Tyler Reitzner’s job is to let Family Recovery Resource Experts’ mission of family-focused recovery shine through so it draws people in. On a day-to-day basis, that means communicating a message of hope to clients whose family members are facing chemical dependency, mental health crisis, alcoholism, drug addiction, sex addiction, gambling addiction, eating disorders and other challenges to the family’s well-being. Tyler also coordinates resources for the firm’s dynamic family services suite of solutions: He organizes legal help, direct medical assistance, insurance, psychotherapy and any other services a family needs to regain its health.
Tyler is passionate about family-focused recovery. As a person in long-term recovery, Tyler has experienced first-hand how effective addiction treatment and addiction recovery services can heal addiction’s wounds in a family system. Tyler is the father of two sons, and for him family recovery always goes back to the children. If the family is healthy, then the kids are healthy, Tyler believes. And healthy kids are where Tyler’s heart is—his own and those of any family affected by addiction and mental health issues.
Rachel Schutt, Dynamic Family Services Coordinator
VideoA St. Paul native, Rachel has worked on the administrative side of the behavioral health care industry for more than six years. Prior to joining the Family Recovery Resource Experts team, she worked south of the river at Minnesota Mental Health Clinics and River Ridge.
Rachel graduated from the University of Minnesota with a Bachelor’s Degree in Child Psychology and a minor in Family Social Science. Following graduation, she enrolled at Dakota County Technical College and earned a certificate in Meeting and Event Management.
Rachel is a gifted problem solver and is passionate about delivering excellent customer service. She enjoys helping clients navigate their way through the health care system, ensuring everyone receives the care they need. As FRrē’s Dynamic Family Services Coordinator, Rachel acts as the first point of contact for families and individuals seeking help with recovery.
BEHAVIORAL HEALTH CONSULTANTS
Rick Dauer, LADC
Rick, who has been a chemical health professional for more than 30 years, was an early advocate for gender-responsive and trauma-informed care. As co-author of Helping Men Recover, the first trauma-informed treatment curriculum for men, Rick has trained clinicians across the U.S. and Canada and presented on men’s issues at numerous national conferences. With a resume that includes being a Clinical Director at Meridian Behavioral Health and River Ridge Treatment Centers, as well as serving as a consultant for Blue Cross Blue Shield of Minnesota and the Minnesota Department of Human Services, Rick brings expertise from the provider, insurer and governmental perspectives. Rick, who has more than 35 years of continuous recovery, received the 2016 Leadership Award from the Minnesota Association of Resources for Recovery and Chemical Health (MARRCH).
Catherine Hedberg, MA, LP
Catherine has had her own practice focusing on trauma and unresolved issues of loss and family of origin issues for over 15 years. She has been an instructor at the Adler Graduate School since 2004. She “grew up” in Al-Anon and brings an important skill set to the table as a consultant to mental health intervention, performing transport services for at risk individuals, and providing Family Recovery Resource Experts a conduit for clinical ongoing aftercare services.